‘Technology has become a core tool for banks’

If you were to compare the services that the banks and financial institutions provided say over 15–20 years ago with the present day offerings, you will be amazed at the changing landscape in the financial services environment.

There is a sea change even in the way banks engage with customers. Thanks to technology intervention, banks are today striving to innovate and simplify complex problems in such rapid pace to ensure customer loyalty.

Service providers and system integrators play a crucial role in helping banks cater to customer needs and demands.

Dimension Data, for instance, provides end to end capabilities for organizations in the BFSI vertical.

In a telephonic conversation with the Business Line, K N Murali, Head (Solutions), Dimension Data, India said that customer retention/loyalty is becoming a big challenge for banks. “Brand loyalty has become very fragile. In order to maintain customer stickiness, banks will need to constantly strive to innovate and differentiate themselves. While technology adoption has become the in-thing, banks do it at a varied speed,” he said.

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Article Credit: The Hindu Business Line

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Driverless technology needs to be promoted not discouraged.

Over the last few years, I have lost some family and have seen my friends get hurt on our roads. Terrible driving behavior, road infrastructure, and maintenance were to blame on each occasion. In the same few years, I have had the privilege of living and working around the world, which has helped me see just how far behind we are as a country in terms of road safety.

In 2015, Delhi alone had 1,582 fatalities in road accidents compared to 1,730 in the entire United Kingdom. Looking at similarly populated cities – Bengaluru had 714 fatalities which were seven times more than in London (136). A terrible contrast. Not to mention the untold suffering faced by the families involved. You yourself have a target to reduce accidents in India by 50 percent by 2020. But going by the current trends, it is a tall order.

Even though the accident statistics are relatively lower in countries like the UK or Germany, those countries are looking to reduce them even further by reducing human error which is estimated to cause more than 90 percent of road accidents. This is one of the prime arguments for the research into driverless vehicles in the industry among countries around the world.

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Article Credit: Your Story

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Digital is pervasive across all customers: Wipro CFO

India’s third-largest software exporter Wipro is confident of returning to industry growth rates but continued to maintain caution, which was reflected in its 0-2 percent guidance for the third quarter. In the second quarter numbers, the software major is showing signs of getting back on track. Jatin Dalal, CFO, Wipro, spoke to BusinessLine on how it will get back to industry growth despite headwinds in some business areas and the way digital is shaping up for them. Excerpts:

Guidance for the December quarter suggests that growth will remain sluggish. How does this tie-in with Wipro’s stated vision of achieving $15 billion revenue by 2020 with 23 percent margins?

If you see the trend since the last few quarters, we have been improving the trajectory of our outlook. In this (second) quarter, we have said that we can achieve industry growth this year. Beyond this, we cannot give a forward-looking statement. Our confidence comes from the order book we have, client mining initiatives and additionally believe that there is a strong opportunity to gain wallet share in digital as clients look to evaluate vendors. If you plot it, we have made investments in all these areas to achieve the stated goal.

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Article Credit: The Hindu business line

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Cisco Acquires Perspica For Application Analysis


Cisco has acquired Perspica for an undisclosed sum.

Perspica has developed application performance analysis and prediction capabilities for IT operations.

The deal will be folded into Cisco’s AppDynamics business, as it builds out it’s offering to enterprises challenged with complex application environments.

Quick Take

Networking giant Cisco (CSCO) has announced an agreement to acquire Perspica for an undisclosed amount.

Perspica has developed technologies that provide greater visibility into application performance and related data.

Cisco acquired Perspica to continue to build out its AppDynamics acquisition, a $3.7 billion deal for the application performance analysis and prediction market initiative as part of Cisco’s larger transition to a more software-centric business model.

Target Company

San Jose, California-based Perspica was founded in 2014 to help retain high service levels for TechOps and DevOps team analysis operations.

Management is headed by CEO Dan Maloney, who has been with the firm since August 2015 and was previously VP Sales and Marketing at AccelOps.

Perspica’s primary offering functions include:

  • Topology – Self-learns object relationships
  • Behavior – Multivariate performance metric analysis

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Article Credit: Seeking Alpha

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Fragmentation in IoT – One Roadblock in IoT Deployment

The Internet of Things (IoT) has enabled the connection of millions of devices, resulting in a vast amount of data being extracted from these devices, which then enables innovation in applications areas like industrial automation, predictive maintenance, and artificial intelligence. The IoT theme is certainly an area that we have been paying close attention to, where we have seen an exponential increase in venture investments at the intersection of cleantech and IoT from traditional venture capital investors and large multinational corporations, totaling more than $15 billion so far in 2017.

With the rise of venture capital dollars going to IoT, there has been an influx of companies and solutions on the market, creating a very fragmented landscape within the IoT ecosystem. As a result, this fragmentation has become one of the challenges in adopting IoT technologies and applications on a commercial scale.

Wifi, Bluetooth, LoRa, Zigbee, 5G – these are just some of the well-known wireless networking technologies that are currently available for IoT-based solutions. Each of these wireless protocols has different characteristics that were designed for specific applications. For example, LoRa (which is the underlying protocol adopted by Actility) is optimized for low-power operations across a wide network area, suiting industrial and smart city applications very well. The fragmentation issue here is less so on the selection of the appropriate wireless protocol, but more on the uncertainty of interoperability across the various communication networks. In addition, when customers need to adopt multiple types of communication networks, the associated costs can become unrealistic when trying to achieve their targeted ROI.

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Article Credit:Cleantech

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Serena & Lily Optimizes its Supply Chain Network with Infor

Specifically, Serena & Lily will implement Infor GT Nexus Commerce Network solutions, which includes modules for Purchase Order Collaboration, Procure to Pay, and Factory Management Quick Ship Advance Ship Notice. These applications will allow the retailer to take advantage of Infor’s next generation capabilities without the traditional rip-and-replace model of legacy platforms.

“We are excited to enter the next phase of growth for Serena & Lily with Infor’s solutions empowering our supply chain. As we expand our reach, the ability to reduce friction in our supply chains and enhance visibility throughout our network is crucial,” said Sean Connelly, senior vice president, Inventory Planning & Allocation, Serena & Lily. “Infor has the holistic vision and, more importantly, a deep understanding of how the cloud enables a network-centric supply chain built for retail. We are confident that our partnership with Infor will provide us the necessary tools to consolidate our supply chain and vendor collaboration on one platform, ultimately fueling the company’s long-term growth.”

Infor’s retail-specific applications will help Serena & Lily better address customer needs by creating a more seamless PO collaboration, and accelerating the flow of inventory. In addition, users can manage the financial side of their supply chain through invoice, payment and deductions management, and continue to expand supply chain visibility through better understanding of inventory both within the factory as well as throughout the supply chain network.

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Article Credit:PR Newswire

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